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Customer Reviews and Testimonials
Don’t take our word for it, here’s what some of our customers are saying:
Have used them on numerous occasions to replace a boat lift, extend our walkway and increase the width of our decking. They did a phenomenal job. Highly recommend them!
“Cumberland River Docks & Metal Works Built our dock in 2006, in 2011 we had a Tornado destroyed out Dock, boats and Seadoos, We called Cumberland River Docks to Build a new Dock and they were exceptionally well responsive to our needs. We were subjected to some flotation device damage in 2019 and again Cumberland River Docks came to the rescue to make the repairs and replace the damaged flotation device.”
– Randy L.
My husband and I have been repeat customers of Cumberland River Docks & Metal Works over the last 7+ years. We have been happy with the docks and lifts we have purchased from them. If there is ever a problem they follow up and work with us until it is made right. I would highly recommend their services to anyone looking for honest quality work and follow through.
I contacted Cumberland River Docks and Metal Works in 2017 to purchase a boat lift for a shallow water dock. Joe and Cortney found an optimum solution and expedited delivery.
They expedited delivery and installation to maximize use that year, and during installation their crew immediately discovered that the lift was too wide for the dock slip. The crew contacted the manufacturer on site to discuss a remedy, Joe had the manufacturer expedite modifications, and Cortney rescheduled installation as soon as modifications were completed. During installation the crew performed extremely professionally and expertly, and at completion provided thorough use training.
In 2018 my boat lift shifted due to a storm and the anchor footings were caught under the slip, rendering it useless, and also damaging one of the dock floats. Cortney immediately scheduled a crew to reset the lift and replace the float, and work was completed in less than 3 days after my call for repair.
In 2019 flooding caused my dock to raise above and get caught on the dock footing legs causing the dock to remain suspended above the water when the water level receded. Even though Cumberland did not sell and install the dock, Cortney scheduled and the crew performed repair and reset the dock within 48 hours of my call for repair.